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FAQ

Good to know

If you can’t find the answer here, message us on WhatsApp; we usually reply within a few minutes.

What makes Kadem Sucuk different?

Our sucuk is produced from a balanced harmony of beef and buffalo, following the recipe we developed with care. No secondary meat is used besides the cuts selected for sucuk.

Where is your production carried out?

All production takes place in our modern facility in the Akşehir Organised Industrial Zone, under veterinary control.

How are the products shipped?

Orders are shipped in insulated polystyrene boxes with ice packs so the cold chain is preserved. Orders placed Monday–Thursday before noon are dispatched the same day; others on the following Monday.

Which payment methods can I use?

You can pay by bank transfer, cash on delivery or card on delivery. If you choose bank transfer, our account details are sent via WhatsApp after your order.

Why aren’t chicken, mince and köfte sold online?

These are fresh products and we prefer not to ship them over distances where we cannot guarantee their freshness in the cold chain. They are available at our branches.

How should the products be stored?

Keep sucuk refrigerated at 0–4 °C; store plant oils in a cool place away from sunlight.

Couldn’t find your answer?

You can message us on WhatsApp with your questions.

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